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About Shipping Delays Most orders are mailed in three or four days, although a few may go out in two days and a few may go out in five days. After a mailing or during a sale, I may fall behind a full week (although that is rare). International orders that exceed 13 oz. may take longer because they must be taken directly to the post office (instead of being dropped in a mailbox), and I am not able to go to the post office every day. I certainly feel bad that shipping delays have become a regular thing at Purebeads. The reason is simple: I don't have anyone to help me with the work. That's because Purebeads is a sole-proprietorship (a one-person business). In addition to that, orders tend to arrive in waves, and I have to pace myself. Thus, I am constantly falling behind or catching up, depending on the volume of orders. I work about 50 hours a week. The business really needs 60-70 hours a week, but I don't have the stamina to work that much. I haven't hired an assistant for a couple reasons: I would have to raise my prices, and I would have to change the business to a corporation, and that would increase my expenses and paperwork. I think you'll agree that it is better to wait a few extra days for your shipment than to pay higher prices. I appreciate your patience! |