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About Shipping Delays I rarely get orders in the mail in less than two days, and sometimes it takes as many as five days. After a mailing, I may fall behind a full week. I certainly feel bad that shipping delays have become a regular thing at Purebeads. The reason is simple: my sales are growing and I don't have anyone to help me with the work. That's because Purebeads is a sole-proprietorship (a one-person business). In addition to that, orders tend to arrive in waves, and I have to pace myself. Thus, I am constantly falling behind or catching up, depending on the volume of orders. I work about 45 hours a week. The business really needs about 60 hours a week, but I don't have the stamina to work that much. I haven't hired an assistant for a couple reasons: I would have to raise my prices, and I would have to change the business to a corporation or limited partnership, and that would increase my expenses and paperwork. I think you'll agree that it is better to wait a few extra days for your shipment than to pay higher prices. Also, I am here in Rhode Island taking care of my elderly mother, and that takes quite a bit of time. I appreciate your patience! |